FAQ 'S

Welcome to TOBI Garment

BUILD YOUR BRAND WITH US!

ORDER WORK-FLOW

1. Build a quote

  • Submit your artwork and select your garment(s) using the quote form.
  • We'll send you a visual mockup and updated quote within 24 hours.
Submit Quote

2. Approve Quote

  • We provide you with a estimated quote on your project that needs to be approved before the next step.
  • Quote within 24 hours.

Approve Quote

3. Sample Making

  • Proceed with placing a sample deposit (refundable and deducted)
  • Sample development takes 1-2 weeks.
Sample Making

4. Sample Review

  • Sample shipping time is 3-5 business days. Flat fee for sample delivery is $50.
  • Provide feedback upon receiving the sample.
Sample Review

5. Bulk Production

  • Super fast production time: 2-3 weeks after PP sample approval.
  • We will update you with photos/videos once production is underway.
Bulk Production

6. Worldwide Shipping

  • Estimated delivery fee/pcs: $2.50-$5/ pcs.
  • Economy Express: 7-14 business days Air Express: 5-7 business days
All Shipping

ABOUT US

  • We are located in Ho Chi Minh City, Vietnam
  • Print Factory: 67 Nguyen Thi Minh Khai, Phan Rang - Thap Cham City, Ninh Thuan Province, Viet Nam
  • Clothing Factory: 50 Quang Trung Street, Ward 10, District Go Vap, Ho Chi Minh, Viet Nam
  • Office: 50/4/9 Quang Trung Street, Ward 10, District Go Vap, Ho Chi Minh, Viet Nam
  • Showroom: 37 Tran Quang Dieu Street, Ward 14, District 3, Ho Chi Minh, Viet Nam
Where is your office located?
  • An alternate way to reach us is to direct-message us through our WhatsApp Business contact: +84 935 44 3164.
  • Email: Info@tobigarment.com
  • We are available Monday through Saturday 8AM to 5PM Indochina Time (GMT+7), excluding holidays.
How to contact you?
  • We are proud to be a member of the international printing association - FESPA World.
  • We are endorsed by Michel Caza (founding father and former President of FESPA) for our environmentally friendly production processes.
  • We are extremely proud to be one of the few print factory in Vietnam that exclusively uses water-based inks. This sets us apart in the industry. Not only are our inks better for the environment and safer for our staff, they also result in a much softer feel on the fabric and are priced comparably to plastisol inks
Does your factory have international or eco-friendly certifications?"

FABRICS / MATERIALS

Mainly we have 3 kinds of fabrics:

  • 100% Cotton
  • 100% French Terry
  • 100% Fleece

With various fabric weight types, and colors.

For 100% Cotton (Tshirt). We have 3 types of fabric weight

  1. 230gsm equivalent to: 6.8 oz/yd²
  2. 250gsm equivalent to: 7.4 oz/yd²
  3. 280gsm equivalent to: 8.3 oz/yd²
  4. 300gsm equivalent to: 9.0 oz/yd²


For French Terry & Fleece (Hoodie, Sweater, Trackpant). We have 3 types of fabric weight:

  1. 350gsm equivalent to: 10.4 oz/yd²
  2. 400gsm equivalent to: 11.7 oz/yd²
  3. 450gsm equivalent to: 13.2 oz/yd²

We have a love and passion for vintage style, and we're proud to have restored single stitch seams on sleeves and shirt hems, a feature unique to 90s vintage t-shirts

Do you have single stitch seam?

We follow the high standard Preshrunk Cotton process to achieve a 0% shrinkage guarantee for our shirts. Each tshirt finished product undergoes garment wash treatment using both machine wash-and-dry and steam ironing methods

What is the shrinkage ratio of your fabric?

Product is garment dyed for the look and feel of your favorite vintage tee.
Available in classic garment dye colors, neutral pigment dyes, and new mineral washes.

  • GARMENT DYE - Garment dye provides rich colors that highlight the texture of our U.S. cotton for an artisanal look and shrink-free finish.
  • PIGMENT DYE - Pigment Dying is a type of garment dyeing that involves using powder dyes to coat the surfaces of the garment for a more distressed look.
  • MINERAL ACID - Mineral washing uses abrasion to create a nostalgic, weathered appearance.
How can I achieve a vintage look for the product? What washing effects do you offer?

Screen Printing

Mainly we have 4 kinds of ink/ process:

  • Spot Color Ink
  • Half-Tone Ink
  • CMYK Printing
  • Simulated Process Printing
What types screen printing?

We are not limited by the number of colors in the design, because we use a spot simulation process, CYMK process or by using halftones to create different shades and gradients to reproduce and simulate your image

We are extremely proud to be one of the few print factory in Vietnam that exclusively uses water-based inks. This sets us apart in the industry. Not only are our inks better for the environment and safer for our staff, they also result in a much softer feel on the fabric and are priced comparably to plastisol inks. It's a win-win, right?

Mega printing area size: 80cm x 120cm

What is the largest print area you can print?

Our minimum for all over screen printing is 50pcs per style.

We just you provide with file PSD , PNG, JPG, PDF.

We recommend files to be at least 300dpi at full print size to produce the best quality.

Placing Order

- Our sample making time is 7-10 days after you send us the file

The production time will be 2-3 weeks from when the PP Sample is approved

Yes, we can.

In order to make products based on your size chart, we have to make the sewing pattern set, which costs $10/size.

It means if your range size is S, M, L,XL,2XL,3XL there will be $50 charge for making sewing pattern.

We have 2 available shirt forms:

  • Boxy Fit (Trend Streetwear)
  • 1801 LosAngeles Apparel (1801 LAA)

P/S: We recommend that you use our two available forms to save time and costs, as the sample production and overall production time will be much faster.

What sizes chart are available for your blank t-shirts in stock?

Yes, we can.
We have a professional and reliable partner system that can produce woven labels, printed labels, hang tags, zip bags, tote bags, moisture-proof bags, stickers, brooches... in flexible quantities

The discrepancy rate is the percentage difference between the ordered and actual production quantities, typically allowed to be under 5%.

To minimize waste and ensure efficiency in production, quality checks and pre-production preparations, please follow aim for a 5% discrepancy rate

Shipping & Payment

We accept payment through Paypal & Wire Tranfer

Please follow the Paypal payment information and instruction below.

Account: https://paypal.me/tobiclo

Note:

We will process your order once we have received the full amount from Paypal.

We suggest choosing "Friend and Family" type of payment for fastest process.

If you want to choose "Business" type of payment, there will be an additional 5% surcharge for Paypal fees.

Down payment for bulk production: After samples are approved, we require 100% payment to start on the bulk production. Balance payment for bulk production: After bulk production is completed, we will require delivery fee to be paid.

For sample delivery, our flat rate is $50

Delivery time: 4-6 business days

Bulk production shipping fee will be calculated when your order is completed. We will let you know the accurate shipping fee after weighting your order.

Estimated delivery fee/pcs: $3-$4/ pcs (depends on your fabric type, quantity, and shipping address.)

  • UPS Express: 3-5 business days
  • Economy Express (USPS Express): 7-14 business days

Yes, we can.
We have a professional and reliable partner system that can produce woven labels, printed labels, hang tags, zip bags, tote bags, moisture-proof bags, stickers, brooches... in flexible quantities

The discrepancy rate is the percentage difference between the ordered and actual production quantities, typically allowed to be under 5%.

To minimize waste and ensure efficiency in production, quality checks and pre-production preparations should aim for a 5% discrepancy rate

WELCOME TO TOBI GARMENT